Goodmorning Blair,

As I promised, I'm sending this partly to inform you that two days ago I received the brackets you sent me and to thank you.

But...

The brackets you sent me are not exactly as you said them to be. You have repaired the problem which the caliper was staying very up and the pad was not touching the disc completely, but the spacing thing we talked about when I ordered them is not repaired.

After I received the brackets, I talked to John Papadopoulos, (nickname : tazakos) with whom I think you have talked several times. He is the guy that handles all the purchases from overseas when there are a lot of interest for the item we want. He has in his hands a set of brackets which he received about a month ago and if you were right it should be the same with mine. But it's not, you'll see the pictures which prove that. Since you are saying that for over a year now you have been sending the correct brackets, I think mine and Johns should be identical.

In picture 1 we measure the total thickness of both calipers you sent to me, result : 24mm
In picture 2 we measure the total thickness of both calipers you sent John a month ago : 24mm

This wouldn't be a problem but John has already tried them and they do not center well, they need washers between to correct the centering, a problem you assured me was fixed and obviously it is not.

In pictures 3 and 4 it is seen very clearly the correction you did orientation wise for the caliper, that's a correction that had to be done and I'm glad you did, but you said to John that he had received the correct ones, which he didn't!!

I didn't get a chance to install my calipers yet, but I'm pretty sure I'll need washers, which I'm gonna buy today just in case.

The result of all this talk is that you are becoming dangerously unreliable, people from Greece have bought many things from you and left you good money. Your latest actions show that you do not respect that, and that you started acting like a typical store owner that all he wants is to sell. Selling is good but respecting the client and his needs is, in my book, number one priority.

All of our measurements and our findings are already posted in the forum of the Greek V-Strom Club, and very soon will be posted in the forum of the International V-Strom Club in which we have also found many complaints for you. It is my belief that you need to understand you are not a monopoly, and all you did was to save us the trouble of going to a CNC shop to make it on our own.

I would love to hear what you have to say about this, and forward it to the community I speak on behalf of right now.

Thank you very much,

Lefteris Theodorakis.

Hi,  Did you get the brackets for the Nissin or the Tokico Calipers?

Thanks,

Blair

Hi Take a good clear photo of the side of the brake caliper brackets so that I can see the markings where they are stamped scrap.
 
Thanks,
Blair